Support

You don't have to figure this out alone.

Free, trusted places to turn in Aotearoa New Zealand and Australia – whether you have found a change, been diagnosed, or love someone who has.

If you have noticed a new lump or change, see your doctor. This page is general information, not medical advice. In an emergency call 111 in NZ or 000 in Australia.

Aotearoa New Zealand

  • Breast Cancer Foundation NZ

    Free specialist breast nurse advice line for anyone with a breast health or breast cancer question – patients, whanau and supporters. Also funds counselling and physio.

    0800 BC NURSE (0800 226 8773), weekdays

    Visit website
  • Cancer Society of New Zealand

    Information line, transport to treatment, accommodation near hospitals, and local support groups nationwide.

    0800 CANCER (0800 226 237)

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  • BreastScreen Aotearoa

    Free two-yearly mammograms for eligible people aged 45–69. Screening is for people without symptoms – see a GP if you have found a change.

    0800 270 200

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  • Sweet Louise

    Support, grants and community for New Zealanders living with incurable (metastatic) breast cancer.

    0800 11 22 77

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  • Look Good Feel Better NZ

    Free workshops helping people manage the appearance-related effects of cancer treatment.

    Visit website
  • Healthline

    Free 24/7 health advice from registered nurses if you are unsure whether a change needs to be seen.

    0800 611 116

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  • Need to talk? 1737

    Free call or text, any time, to talk with a trained counsellor about how you are coping.

    Call or text 1737

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Australia

  • Breast Cancer Network Australia (BCNA)

    Free, confidential helpline offering information, support and referrals for anyone affected by breast cancer.

    1800 500 258

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  • Cancer Council Australia

    13 11 20 connects you to experienced cancer nurses in your state for information, practical and emotional support.

    13 11 20

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  • McGrath Foundation

    Free McGrath Cancer Care Nurses provide clinical and emotional support through treatment, at no cost.

    Visit website
  • BreastScreen Australia

    Free mammograms every two years, actively inviting women aged 50–74 (available from 40).

    13 20 50

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  • Pink Hope

    Support for people at high risk of breast and ovarian cancer, including those with a family history or gene variant.

    Visit website
  • Beyond Blue

    24/7 mental health support for anxiety and low mood during diagnosis, treatment or caring for someone.

    1300 22 4636

    Visit website
Check Your Bits logo mark

Read up.

The questions people search most, answered from medical sources.

What does a breast cancer lump feel like?

The most searched question after finding a change – and the honest answer is that no single description rules cancer in or out.

  • A cancerous lump is often described as hard, with an irregular shape and edges, and it usually does not hurt – but some are soft, round or tender.
  • Most breast lumps are not cancer. Cysts and fibroadenomas are common, especially in younger people.
  • Lumps that come and go with your cycle are usually hormonal, but a new lump that is still there after your next period should be checked.
  • Because feel alone cannot tell you, any new lump should be assessed by a doctor – not by an internet description.

Breast cancer symptoms that are not a lump

Around one in six breast cancers is first noticed as something other than a lump, so knowing the full list matters.

  • Skin dimpling or puckering, or skin that looks like orange peel.
  • A nipple that turns inward, changes shape, or develops a rash or crusting.
  • Nipple discharge, especially clear or blood-stained and from one side only.
  • Redness, heat or swelling of the breast, or a lasting change in size or shape.
  • Persistent pain in one spot that does not change with your cycle, or a lump in the armpit or above the collarbone.

How to check your breasts – and how often

Self-checking is about knowing your normal, so a change stands out early. It takes about two minutes.

  • Check about once a month. If you menstruate, a few days after your period ends is easiest, when breasts are least tender.
  • Look in the mirror with arms down, then raised, for changes in shape, skin or nipples.
  • Feel the whole breast, up into the armpit and to the collarbone, using flat finger pads in a consistent pattern.
  • Checking in the shower with soapy skin makes changes easier to feel.
  • Self-checking does not replace mammograms – keep your screening appointments too.

Breast cancer in your 20s and 30s

It is less common in younger women, but it happens – and younger people are more likely to find it themselves between screening ages.

  • Risk rises with age, which is why routine screening starts at 45 in Aotearoa and 40–50 in Australia.
  • Younger breast tissue is denser, which can make changes harder to feel and to see on a mammogram – ultrasound is often used first.
  • A strong family history, or a known BRCA1/BRCA2 gene variant, can mean earlier or extra surveillance. Ask your GP about referral.
  • Being told you are 'too young' is not a reason to wait. Ask for the change to be examined.

Someone I love has breast cancer – how do I help?

Supporters search for this constantly. Practical help and steady presence usually beat perfect words.

  • Offer specific help – a meal, a lift to treatment, a school pick-up – rather than 'let me know if you need anything'.
  • Follow their lead on how much they want to talk about it, and keep inviting them to normal things.
  • Support is available to you too. BCF NZ's nurse line and BCNA's helpline both take calls from family and friends.
  • Treatment fatigue often peaks after the appointments stop – keep checking in months later.

I found a lump – what happens next?

Knowing the pathway takes some of the fear out of making the appointment.

  • See your GP. They will take a history and examine both breasts and your armpits.
  • If needed you will be referred for imaging – ultrasound for younger breasts, mammogram for older, sometimes both.
  • If the imaging is unclear, a needle biopsy takes a small tissue sample for a pathologist. This is the only way to confirm or rule out cancer.
  • Most people who go through this pathway do not have cancer – and those who do are far better off finding it early.

Know your normal.

Two minutes in the shower, once a month. Learn the five steps.

How to self-check